Privacy Policy

Last updated: February 2026

1. Who We Are

1st Choice Removals Ltd (Company No. 13050801, VAT GB 373 9720 66), Unit 11 Canford Business Park, Magna Road, Wimborne, BH21 3BT. Contact: admin@1stchoiceremovals.net.

2. Information We Collect

We collect information you provide when requesting a quote, making a booking, or contacting us:

Name, email address, phone number
Collection and delivery addresses and postcodes
Property details and inventory information
Payment information (processed securely by Stripe)
Messages and correspondence

3. How We Use Your Information

To provide quotes and process bookings
To communicate about your move
To process payments
To improve our services
To comply with legal obligations

4. Legal Basis

We process your data on the basis of: contract performance (quotes and bookings), legitimate interests (service improvement), and legal obligation (tax and regulatory requirements).

5. Data Sharing

We do not sell your personal data. We may share data with: Stripe (payment processing), email service providers (transactional emails), and regulatory bodies where required by law.

6. Data Retention

We retain booking and quote data for 6 years for tax and legal purposes. Contact form submissions are retained for 2 years. You may request earlier deletion where no legal obligation applies.

7. Your Rights

Under UK GDPR, you have the right to: access your data, rectify inaccuracies, request deletion, restrict processing, data portability, and object to processing. Contact us at admin@1stchoiceremovals.net to exercise these rights.

8. Cookies

Our website uses essential cookies for authentication and session management. We do not use tracking or advertising cookies.

9. Changes

We may update this policy from time to time. Changes will be posted on this page with an updated date.